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7 Tips for Getting Better Customer Service

Dealing with customer service for products and services is a fact of life. A recent Consumer Reports survey found that 88% of survey participants had dealt with customer service at least once during the year. Most found it a time-consuming and frustrating process.

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News

Filing Taxes Online for Free-What You Need to Know

A new year brings all sorts of ads saying the advertised service will enable you to file your income taxes online for free. Before you head to a particular site, remember these two things.

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Gen Y with Will

FoolProof Top 10 Scams: Beware of the Red-Lipped Batfish Trick!

You're pretty "foolproof," right? You don't fall for those obvious scams that make you look and feel like a fool, do you?

Let's take a look at the list. Have you ever fallen for one of these?

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News

New Steps Announced to Combat Tax-Related Identity Theft & Fraud

Even though tax fraud has been around for years, it's becoming a bigger problem. Identity thieves are becoming more sophisticated and can use stolen personal and financial information to claim tax refunds. For example, if a criminal has your social security number, they could file a tax return and have a refund sent to them. You may not know that it has happened until you file your return and the IRS informs you that the refund was already made.

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From the Archives



Who's Fighting For You?

Learn right here about consumer groups that tackle consumer issues for you. Each month, we'll feature a different group.

This month's featured consumer group:

  • National Consumers League

    The National Consumers League is America's oldest consumer organization, representing consumers and workers on marketplace and workplace issues since our founding in 1899. NCL provides government, businesses, and other organizations with the consumer's perspective on concerns including child labor, privacy, food safety, and medication information.

    NCL is home to the LifeSmarts program, Child Labor Coalition, NCL's Fraud Center, and SOS Rx Coalition. NCL is a private 501(c)(3) membership organization.


More consumer groups.



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